Whether it's a broken mirror or major collision repair, Caulk's Collision Center in Edwardsville and Auto Xtreme Collision in St. Jacob specialize in both quality auto body repair and a streamlined, stress free service for the customer.

Beginning with a shop full of ASE and I-CAR certified technicians and state-of-the-art equipment that is continually upgraded, owner Brett Cygan said the shop, located at 7157 Marine Road, also offers a "one-call policy" that can arrange details to save time and trouble for the customer.

"Most people who have been in an accident are in a tailspin making decisions about what to do next," he said. "We're professionals who can take the reins and help them through the process from towing or pick-up through the dealing with the insurance company."

Cygan started on his career path working with his father who restored old cars at home. He has been in the auto repair industry since 1991 and started out on his own in 1997 when he opened Auto Xtreme Collision in St. Jacob.

Two years ago, he bought Caulk's Collision Center, a family-owned and -operated auto repair shop. Since buying the shop, Cygan has remodeled the office and added both towing and detailing services.

"We have detailing packages that start as low as $29.99," he said. The concept of offering personalized courteous service is the foundation of his business, he said. His wife, Robyn, is involved with the business and works at the sister location in the Auto Xtreme Collision office in St. Jacob. The couple have two sons, Cole, 12, and Alex, 9, who could decide someday to carry on the family tradition too.

Personalized service, Cygan points out, extends with the staff from receptionist Tammy Kinkel, to estimator Bob Stockert to manager Norm Beck.

"We strive to be courteous and treat customers in a way we know we would want to be treated," he said. Caulk's Collision Center and Auto Xtreme Collision are open from 8 a.m. to 5 p.m. Monday through Friday. For more information, call 656-1093 or 644-5810.